Company encourages customers to prepare for impacts of Tropical Storm Helene

 

ATLANTA – September 24, 2024 – Georgia Power is monitoring the development of an expected tropical system currently developing in the Gulf of Mexico and preparing personnel and resources to respond to potential power outages later this week. While the path of the storm may change in the coming days, it is currently forecast to begin impacting South Georgia as early as Thursday with damaging winds, heavy rain, excessive lightning and hail. The system is very large and may impact communities across the state. Georgia Power is in touch with its response partners, including local and state governments, as well as other regional utilities.

 

Georgia Power reminds customers to stay safe and take time to prepare now – before the system enters the state. Resources available at GeorgiaPower.com/Storm can help customers prepare and stay informed. The company is committed to connecting with customers before, during and after severe weather.

 

Staying informed is most important during an emergency situation. Georgia Power has developed multiple ways for customers to stay connected.

 

Tools You Can Use to Stay Connected & Informed

  • Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
  • Outage & Storm Center – Available at GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
  • Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
  • Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
  • @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.

 

 

 

Safety Tips – Before, During and After a Storm

  • Before a Storm: Stay aware, heed advice from officials, and check the weather forecast before heading outdoors. Check your emergency kit and family plan. Unplug major appliances and charge cell phones in case you lose power.
  • During a Storm: Take safe shelter inside a sturdy building away from windows and doors. Avoid contact with conductors of electricity – appliances, metal objects and water.
  • After a Storm: Never touch any downed or low-hanging wire, including telephone or TV wires that touch a power line. Never pull tree limbs off of power lines yourself or enter areas with debris or downed trees as downed power lines may be buried in wreckage. Customers should call 911 or Georgia Power immediately if they see a fallen or low-hanging power line.

 

Georgia Power is prepared to respond to outages safely and as quickly as weather conditions allow.

Press Release